Episode 47

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Published on:

10th Mar 2022

How to Hire with Amber Gray

On this episode of Elite Achievement, Kristin interviews Amber Gray who is the Founder and CEO of Trusty Oak, a virtual assistant agency based in Austin, TX. Under Amber’s leadership, Trusty Oak was named the top freelancer hiring platform of the year and led Amber to be named Austin’s top businesswoman of the year, both in 2021. Join us as we discuss the process of hiring a virtual assistant and much more.

Amber talks about her experiences before she started building her agency as well as their core values and what services they offer at Trusty Oak. She also shares her hiring best practices and common hiring mistakes to avoid.

Highlights

07:23 – I did apply for a job and they said “You're overqualified for this position” and I had a light bulb moment that I could start a business that does this.

09:31 – Now I'm taking home a decent salary, but still not where I want to be, but it's still something that I can be proud of.

11:57 – So the number one thing to think about is that you need to know what you need first.

14:23 – A lot of people do want to work in remote, flexible jobs and we want the best of the best, so aligning for values is the main thing. Skills can be learned, especially if you’re resourceful.

28:47 – My mission statement is “500 virtual assistants have sustainable jobs and we want to support entrepreneurs to thrive and not experience burn out.”

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About the Podcast

Elite Achievement
A leadership and execution podcast for financial advisors and firm leaders
Elite Achievement with Kristin Burke

You’re a financial advisor. Your calendar is booked with back-to-back client meetings. You have a vision to grow your firm. You’re not sure if you have the right team in place. You’re holding on to work you know you should be delegating. You want to spend more time doing complex planning and working with your best clients, but you’re still trying to deliver for every client in your book.

At the end of the day, you’re still the one driving the revenue.

Or…

You’re leading a team of financial advisors or a firm. You’re responsible for growth, but don’t produce the results yourself. They come through the people you recruit, develop, and retain. And many of them aren’t traditional employees, which means you’re leading as much through influence as you are through expectations and accountability.

Your calendar is full, but your time doesn’t always feel well spent. You start the day with a plan, and it quickly shifts as people come to you with questions, challenges, and decisions that need your input.

You’re constantly balancing competing priorities. Attracting and bringing in new talent. Launching and developing new financial advisors. Supporting career advisors as they continue to grow. Having difficult conversations when someone isn’t performing. Protecting the culture and keeping everyone aligned to the vision.

At the end of the day, you’re still accountable for the results.

Different roles. Same challenges.

How do you create clarity around your vision and get others aligned to it?

How do you focus on the right priorities when everything feels important?

How do you develop people and hold a high standard of performance?

How do you lead effectively while still driving results?

This is the work of Elite Achievement.

A leadership and execution podcast for financial advisors and firm leaders who are building and scaling a firm and being challenged to lead at a higher level as success becomes less about your individual effort and more about how you lead.

Kristin Burke brings over 20 years of industry experience and works closely with financial advisors and firm leaders as they build firms, develop people, and navigate the challenges that come with growth.

Elite Achievement is about setting a bold vision, executing consistently, and becoming the kind of leader capable of building a legacy.